Shipping & Returns Policy

At HADUIT, we are committed to ensuring a seamless shopping experience for all our customers. Our shipping and returns policy is designed to provide clarity and support throughout your purchase journey with us.

Shipping Policy

HADUIT is delighted to offer free shipping on all orders, regardless of the size or destination of your items in the United States only. Our advanced fulfillment system ensures that your products are processed and shipped in the most efficient manner, aiming for your order to be delivered within 7 to 14 business days from the date of order confirmation. You will be provided with tracking information once your order is on its way to you, allowing you to monitor its progress.

Returns & Refunds Policy

Your satisfaction is our top priority. If you are not entirely satisfied with your purchase, you may request a refund or return for eligible items within 30 days of receiving your order.

• To initiate a return or refund, simply contact our dedicated customer service team via email at info@haduit.com or online using our contact form. Provide your order number and the reason for the return.
• Please ensure that the items are unused, in their original packaging, and in a resalable condition.
• Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item received.
• If the return is due to a defective or incorrect item received, HADUIT will cover the return shipping costs.
• Upon receiving and inspecting the returned item, we will process your refund or exchange as per your request.
• Refunds will be issued to the original payment method used at the time of purchase.

Exceptions

Please note that certain items may not be eligible for returns or refunds due to hygiene reasons or if they are personalized or customized. Clearance or sale items may also be final sale and not eligible for returns or refunds unless defective. We reserve the right to refuse returns or refunds if the returned items do not meet our policy criteria.

Contact Us

For any questions or concerns regarding shipping, returns, or refunds, please reach out to our customer service team at info@haduit.com. Our team is available during normal business hours 9AM to 5PM PST to assist you with any inquiries or issues you may have.

Policy Updates

HADUIT reserves the right to update or modify this shipping and returns policy at any time without prior notice. Any changes to our policy will be promptly communicated on our website, and we encourage our customers to review the policy periodically to stay informed of any updates.

We look forward to serving you and ensuring that your shopping experience with HADUIT is nothing short of excellent.